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Club Wellindal

What is Club Wellindal?

It is an exlusive club for you to enjoy the benefits available at Wellindal.uk.

On Wellindal.uk we have a point program, which gives you access to exclusive products and samples. The points you earn can be redeemed for discounts or gifts, etc ...

To make these items as easy as possible to collect, we will send you a points card free home.

What are the benefits of Club Wellindal?

Some advantages of Club Wellindal:

- You will stay informed of offers and actions at Wellindal.uk
- By submitting your personal account, purchasing products is much easier and faster
- You can earn points and collect bones with your Wellindal Club Card
- Actions and exclusive gifts

How can I join Club Wellindal?

Bone points are a scheme accumulated by Wellindal to reward you for your purchases. 

- With your first purchase, by becoming a member of Club Wellindal

- If a friend recommends Wellindal to you

- if you recommended Wellindal to your friends, you can get 5 bone points for every pound your friend spends

- you can also get points through special promotions offered by Wellindal

Simply collect points and in exchange, we reward you with either Bone promotions or discounts off your next purchase.

Create a user account on our website Wellindal.uk, enter the required information and we will send your bone points card number with your first purchase. 


How can I obtain Bone Points?

Obtaining Bone Points is simple. From the moment you purchase with Wellindal you will receive Bone points*: For each euro spent, you will get a maximum of 5-100 bone points per purchase. Please remember to log in to receive your points. There are several advantages when you collect Bone points such as gifts and discounts. 

*There will only be points given for orders when: you haven´t used any points and when orders do not use discount coupons

How can I know how many points I have?

There are alternative ways to check your Bone Points: 

Log in to your personal profile and click "See accumulated Bone Points".

Once you are logged on, you will see your points and we will let you know what gifts or discounts you can exchange them for. We will inform you of your remaining points in which you can use to exchange for your first Wellindal gift. For every order placed, you will accumulate points for every purchase made. 

Is there a deadline for using the bone points?

Yes. From 1 January 2012, you will have three years to use the points. However, if you don't buy anything in two years or you not use your points, all points you have collected will expire.

Manufacturer´s Guarantee?

At Wellindal we care about you, how you´re pets are doing and the usage of your product. This is why with every product there is always a manufacturer´s guarantee.



Chose the gifts and offers from third parties

In the Bone Points section of Wellindal, you will find our daily offers, promotions and gifts that we have specially tailored to meet your needs. 


How long will the Bone Points programme last?

The Bone Points Programme has no expiration date. 

The Bone Points can be exchanged for selected gifts and discounts. 

Wellindal reserves the right to put the programme on hold and/or modify the terms and conditions. 
Members will be notified of the changes on the website.

What happens to my points if my card is stolen or I lose it?

If you lose your Club Wellindal card, please contact Wellindal as soon as possible. Email to clubWellindal@Wellindal.uk or call +34 933967172. We will block the card as soon as possible for you.

The bone points you collected so far will not be lost. We will send a new card as soon as possible. If you received it, you must contact Wellindal and we'll connect your new account to the previous one.

Can I collect points with multiple cards to get more points?

No, you can only use the points you have on your card, this is personal and not transferable.

Can I cancel my membership with Club Wellindal?

You can cancel your membership at any time, without any obligation.

As with the registration, the cancellation with Club Wellindal is completely FREE.

If you want to cancel, then you only need to send an e-mail to cancel@Wellindal.uk and we will proceed with cancellation.

Please note: All accumulated points will be losed should you decide to cancel the membership. Points cannot be restored in the event of wanting to re-register in future. 

What should I know about Club Wellindal?

The points program is associated with a personal ID card, the points are not transferable.For every dollar you spend on Wellindal.uk, you receive 5 bone points.

Special situations

If you change your card, you lost it or it’s stolen, don't worry about your points. They will be safely saved in Wellindal.

However, Wellindal reserves the right to cancel, suspend or modify his rules and conditions. Wellindal agrees to notify changes properly through the regular ways of communication with customers.

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